Innovating Member Experience: Three Plans Engage Family Caregivers
Carallel CEO, Shara Cohen, moderates a panel of Medicare plan leaders at ONLIVE powered by HLTH.
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Independence Blue Cross teams up with Carallel to give caregivers a support system to lean on as their loved ones are discharged from the hospital
Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are confusing and insufficient. And, that is rarely the end of the challenge. When someone is discharged from the hospital, they often return to their home in a new state of “normal” — one with likely escalated vulnerability and support needs.
Post-discharge: A critical moment for health plans to support caregivers
Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are confusing and insufficient. And, that is rarely the end of the challenge. When someone is discharged from the hospital, they often return to their home in a new state of “normal” — one with likely escalated vulnerability and support needs.
Why Special Needs Plans beneficiaries need specialized caregiver support
Health plans must widen their view of their SNP members — away from just their individual conditions to the member more holistically — because their health is likely impacted by a constellation of medical and social factors.
How Health Plans Can Support Family Caregivers After a Hospital Discharge. And Why They Should.
One of the most difficult times to be a caregiver is after a loved one is discharged from the hospital. In today’s healthcare environment, discharge doesn’t mean healthy — it simply means that someone doesn’t need the level of care that a hospital provides. Every year, roughly 18 million Americans are discharged from the hospital … How Health Plans Can Support Family Caregivers After a Hospital Discharge. And Why They Should.
Caregiver Conversations
Caregiver Journey Conversations with Carallel are 30 minute, fireside chat style virtual conversations that tackle the tough topics we face as caregivers. They happen monthly and are open to the public. Join us for some camaraderie and practical tips.
Carallel Raises $8.2 Million to Support Family Caregivers, with Backing from Major Regional Health Plans
Carallel already supports more than 400,000 Medicare Advantage and commercially insured members and their caregivers nationally. The company plans to use the new funding to expand its reach in both the Medicare Advantage and commercial markets.
Moments of Impact: Family Caregiving After Hospital Discharge
Friends and family are the hidden workforce that support members and patients after a hospitalization. Healthcare organizations depend on them to manage appointments and meds, coordinate care, provide hands-on care and recognize red flags. They navigate all the twists and turns that come with recovery.
Ensuring they are supported and resilient is an often overlooked opportunity for health plans to improve member experience and reduce cost of care.
Caregiver Journey Webinar Series
Caregiver Journey webinars are 30 minute, fireside chat style webinars that tackle the tough topics we face as caregivers.
Why Redesigning Healthcare Requires a Human-Centered Approach
Unpaid family and friend caregivers are an untapped resource in the healthcare ecosystem. They are the most trusted and familiar members of the care team. They are also largely responsible for keeping their loved ones healthy and in lower-cost care settings.