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Independence Blue Cross teams up with Carallel to give caregivers a support system to lean on as their loved ones are discharged from the hospital

Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are confusing and insufficient. And, that is rarely the end of the challenge. When someone is discharged from the hospital, they often return to their home in a new state of “normal” — one with likely escalated vulnerability and support needs.
Post-discharge: A critical moment for health plans to support caregivers

Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are confusing and insufficient. And, that is rarely the end of the challenge. When someone is discharged from the hospital, they often return to their home in a new state of “normal” — one with likely escalated vulnerability and support needs.
Why Special Needs Plans beneficiaries need specialized caregiver support
How Health Plans Can Support Family Caregivers After a Hospital Discharge. And Why They Should.

One of the most difficult times to be a caregiver is after a loved one is discharged from the hospital. In today’s healthcare environment, discharge doesn’t mean healthy — it simply means that someone doesn’t need the level of care that a hospital provides. Every year, roughly 18 million Americans are discharged from the hospital … How Health Plans Can Support Family Caregivers After a Hospital Discharge. And Why They Should.
Caregiver Conversations
Carallel Raises $8.2 Million to Support Family Caregivers, with Backing from Major Regional Health Plans
Moments of Impact: Family Caregiving After Hospital Discharge

Friends and family are the hidden workforce that support members and patients after a hospitalization. Healthcare organizations depend on them to manage appointments and meds, coordinate care, provide hands-on care and recognize red flags. They navigate all the twists and turns that come with recovery.
Ensuring they are supported and resilient is an often overlooked opportunity for health plans to improve member experience and reduce cost of care.