News & Perspectives

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Innovating Member Experience: Three Plans Engage Family Caregivers

Carallel CEO, Shara Cohen, moderates a panel of Medicare plan leaders at ONLIVE powered by HLTH.

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Latest News

September 19, 2023

The Climb to unicorn status: Experience innovation as the key to digital health adoption Read on Rock Health

July 27, 2023

Independence Blue Cross teams up with Carallel to give caregivers a support system to lean on as their loved ones are discharged from the hospital Read on IBX.com

July 26, 2023

Program from IBX offers help to those caring for people who just left the hospital Read in PhillyVoice

Perspectives

Article | July 31, 2023

Independence Blue Cross teams up with Carallel to give caregivers a support system to lean on as their loved ones are discharged from the hospital

Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are...

Article | May 2, 2023

Post-discharge: A critical moment for health plans to support caregivers

Hospital stays – particularly for seniors and patients with complex care needs – are stressful and overwhelming. Hospital discharge processes are...

Article | April 11, 2023

Why Special Needs Plans beneficiaries need specialized caregiver support

Health plans must widen their view of their SNP members — away from just their individual conditions to the member more holistically — because...

Person leaving hospital
Article | January 3, 2023

How Health Plans Can Support Family Caregivers After a Hospital Discharge. And Why They Should.

One of the most difficult times to be a caregiver is after a loved one is discharged from the hospital. In today’s healthcare environment,...

Article | December 22, 2022

Carallel Raises $8.2 Million to Support Family Caregivers, with Backing from Major Regional Health Plans

Carallel already supports more than 400,000 Medicare Advantage and commercially insured members and their caregivers nationally. The company plans to...

Webinar | November 13, 2022

Moments of Impact: Family Caregiving After Hospital Discharge

Friends and family are the hidden workforce that support members and patients after a hospitalization. Healthcare organizations depend on them to...

Article | June 21, 2022

Why Redesigning Healthcare Requires a Human-Centered Approach

Unpaid family and friend caregivers are an untapped resource in the healthcare ecosystem. They are the most trusted and familiar members of the care...

Article | April 15, 2022

Supporting Caregivers: The Next Step in Addressing Social Determinants of Health

Unpaid family and friend caregivers are an untapped resource in the healthcare ecosystem. They are the most trusted and familiar members of the care...

Webinar | March 25, 2022

Dr. Roy Beveridge and Shara Cohen: Caregivers Are Key Opportunities for Your Medicare Advantage Strategy

Health plans today know that family caregivers are important to the health care system. Many of you have even been a family caregiver and know just...

Article | March 9, 2022

Why Caregiver Support Should Be Front and Center in Your CAHPS Strategy

Healthcare decision-making is often a family affair. From the time we’re born, family members and other loved ones influence the decisions that...

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