Exclusive Program
The dedicated support family caregivers deserve
By Carallel for Independence Blue Cross Medicare Advantage members
Family is the glue that holds everything together.
Independence Blue Cross partners with Carallel because they understand that whether you’re helping someone else or caring for yourself, you shouldn’t have to do it alone.
Looking for help from an expert? Access to resources? Connection with others? Whatever you need, we’ve got you covered.
A program to support, guide, and assist family caregivers.
On-call experts
24/7 Access to hundreds
of helpful resources
Connection with
other caregivers
On-Call Experts
We call our experts Care Advodates. And they’re ready with the personalized support, guidance, and assistance you need and deserve.
Reachable by phone, email or chat, they know how to listen first and then guide you to, and coach you through, the next right step.
Care Advocates will even coordinate with Independence Case Management along the way so that you don’t have to. Speak with a Care Advocate today by calling 1-877-715-0877 (TTY/TDD: 711).
24/7 Access to Hundreds of Helpful Resources
In addition to providing one-tap access to our Care Advocates, the Carallel Companion app is full of bite-sized articles, audio tips, and videos crafted to help you build skills, validate what you’re feeling, and help you get stuff done.
Curated Content
Topics
Collaboration Tools
Tools
Connection with other caregivers
Caregiver Conversations by Carallel are 30-minute, virtual fireside chats that tackle the tough topics we face as caregivers. Conversations take place monthly on Zoom.
Matt Perrin, Carallel’s Director of Caregiver Engagement, moderates the sessions and is joined by guests ranging from Carallel Care Advocates to nationally recognized caregiving experts.
See the schedule or watch previous sessions
Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company–independent licensees of the Blue Cross and Blue Shield Association. Independence Blue Cross offers Medicare Advantage plans with a Medicare contract. Enrollment in Independence Medicare Advantage plans depends on contract renewal.
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Website last updated December 29, 2023.