The Carallel.com (https://carallel.com) website (“Site”) and the Carallel Caregiver Application (“Caregiver App” and together with the Site, the “Digital Tools”) are operated by Carallel, Inc. and its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors (collectively, “Carallel,” “we,” “us”, “our” or other similar expressions). Carallel provides Digital Tools and Services that relate to providing support for caregivers. For more information, please visit our About Us page.
This policy explains how Carallel uses cookies and related tracking technologies when you visit or use our Digital Tools and any other products or services we provide (collectively, the “Services”). In this Cookie Policy, any use of the words “you”, “yours”, or similar expressions refers to users of the Digital Tools and our Services, as well as any other individuals whose information we collect and process.
We use cookies and related technologies to operate, improve, and protect our Digital Tools and Services. We ask that you read this Cookie Policy carefully as it contains important information on our use of cookies or similar technologies on our Digital Tools. This policy should be read together with our Privacy Policy which explains how and why we collect, store, use and share personal information, and our Terms of Use.
Our Digital Tools
This Cookie Policy applies to your use of our Digital Tools. Throughout our Digital Tools we may link to or embed content and features from other websites owned and operated by third-parties who may also use cookies or similar technologies in accordance with their own separate privacy and cookie policies. We do not control these third-party websites or associated cookies. We encourage you to read the privacy notices of these sites to understand their privacy practices and your options. Carallel is not responsible for the content on other websites.
What Cookies Are
A cookie is a small file that is placed onto your device (e.g., computer, smartphone, or other electronic device) that stores information when you visit a website or use any digital application. Pixel tags (also called web beacons, clear gifs, or tags) are a similar technology that consists of small images or snippets of code that allow the website to function and can help the website owners understand how you interact with websites and emails.
Why We Use Cookies Carallel uses cookies and related technologies on our Digital Tools to enhance your experience, improve our site, and deliver ads that are relevant to you. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
Specifically, we use cookies and other similar technologies on our Digital Tools to: • Recognize you whenever you visit or use the Digital Tools (this speeds up your access so you do not have to log in each time); • Support security and authentication features on our Digital Tools; • Obtain information about your preferences and use of our Digital Tools; • Carry out research and statistical analysis to help improve our content, products, and services, and to help us better understand our users’ requirements; • Improve the speed and performance of our Digital Tools and Services; • Make your online experience more enjoyable and efficient, and to keep our advertising relevant to your interests; and • Keep track of any services or purchases that you may sign up for.
Types of Cookies
Cookies are typically classified as either “session cookies”, which do not stay on your device after you close your browser, or “persistent cookies” which will usually remain on your device until you delete them from your cache or they expire. Sometimes cookies are placed by us (“first-party cookies”) and sometimes they are placed by others (“third-party cookies”).
The cookies that we place on your device may include:
• Essential cookies: these cookies are essential for you to be able to navigate our Digital Tools and use their features. Without these cookies, the services you have asked for could not be provided.
• Analytics cookies: these cookies collect information about how you use our Digital Tools, for example, which pages you go to most often. Much of the information collected by these cookies is aggregated and anonymous, and is only used to improve how our Digital Tools work.
• Functionality cookies: these cookies enhance your browsing experience, allow our Site to remember the choices you make (such as your user name, language, last action, and search preferences), and provide enhanced, more personal features. Without these cookies, certain features of the Companion App could not be provided.
• Marketing cookies: also known as advertising cookies, these cookies are used to deliver advertisements more relevant to you and your interests. The Companion App does not use marketing cookies. Advertising cookies are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of the advertising campaign. In some cases, our partners may use cookies to provide us with information about your interactions with their services. These cookies remember that you have visited a website, and this information is shared with other organizations such as advertisers. All third-party cookies are subject to the third-party service’s policies.
You can opt-out of online behavioral advertising cookies and similar technologies by using the Digital Advertising Alliance’s Consumer Choice Tool available here. Please note you may continue to receive generic ads.
Consent to Use Cookies
The first time you visit our Site or use the Caregiver App, a cookie notice is displayed describing our use of cookies, and linking to this Cookie Policy. As described in that notice, if you use the Digital Tools after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this policy. By using our Digital Tools, you agree that we can place cookies and similar tracking technologies on your device. You have the ability to manage your cookies and similar tracking technologies preference. For more information on how to administer your preference, please see “Managing Cookies” section below.
Managing Cookies
You can opt-out of all non-Essential cookies by clicking on the “Do Not Share My Personal Information” button on the cookie banner at the bottom of the Site or Caregiver App homepage. In addition, your browser may give you the ability to control some types of cookies. If you want to customize the kinds of cookies you can control, you can change your browser settings so that certain types of cookies are not accepted. Please be aware that the cookie selections you make for the Site or the Caregiver App may override your browser or any adblocker settings.
If you turn off any cookies, please be aware that you may lose some of the functionality of the Site or Caregiver App. For more information about cookies and how to disable them please check the following resource: https://www.allaboutcookies.org/
For more information about targeted advertisements and/or to learn how to opt out of advertising cookies, please visit the below independent associations. You can visit these independent associations’ websites to opt out of all cookies served by their members. These independent websites are not sponsored by or affiliated with Carallel.
When opting out, a cookie will be set to let advertisers know not to use your data for targeted advertising purposes. You will still see advertisements, but they will not be tailored to your interests. If you opt-out of these targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt-out each browser or device that you use.
Your Privacy Rights
Carallel takes measures to review cookie providers and, where possible, endeavors to restrict its cookie providers from using personal information for their own unique purposes outside of the contracted services. Certain consumer privacy laws may provide residents with additional rights regarding our use of their personal information, where applicable.
To exercise any of these rights, or change your current preferences, please email us at legal@carallel.com. Please note that Essential Cookies are required for the operation of our Site and/or Caregiver App and you are not able to opt-out of Essential Cookies.
How to Contact Us
Please contact us if you have any questions about this Cookie Policy or the information we hold about you. You can reach us by email at legal@carallel.com.
Our Do Not Track Policy
Certain browsers have “do not track” features that allow you to tell a website not to track you over time and across websites. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Many of these options are specific to your device or browser. Learn more about Do Not Track.
Changes to This Policy
This Cookie Policy is effective from February 12, 2025. We may update this policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site and/or Caregiver App or by sending you an email. If you keep using our Site, Caregiver App or Services after a change, that means you accept this Policy.