Caregiver Journey Webinar | 06/02/25

A Caregiver Conversation by Carallel: Navigating Insurance Denials and Appeals

When a health insurance company refuses to cover a treatment or service, it’s known as a denial. It can be maddening and stressful. As if you need more stress, right?

But it doesn’t always have to be the end of the story. Because you can contest the decision with an appeal. And in this Caregiver Conversation by Carallel, that’s what we dive into – stuff family caregivers should know about insurance denials and appeals.

 

Sheila Schultz Care Advocate and Certified Dementia Practitioner

Sheila is a Certified Dementia Practitioner (CDP) and Care Advocate at Carallel. A lifelong learner whose motto is “Looking at life with relaxed attention changes what you see” works daily with caregivers from across the country–helping them solve problems, reduce stress, and build resilience.

Matt Perrin Director of Caregiver Engagement, Carallel

Matt spent 8+ years as a family caregiver for his mother who was living with Alzheimer’s Disease. At Carallel, Matt drives the digital content development and distribution strategy. His focus is on supporting caregivers by providing the practical, relatable, and informative perspective people need — wherever they may be in their journey of caring for a loved one.



Contact Carallel if you’re a health plan, healthcare provider, or employer, and see how our human led + tech enabled service will make you the leader in your industry when it comes to supporting caregivers.

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