Our Team

Here to guide caregivers on their journey

From our executives and advisors to our Care Advocates, the entire Carallel team is passionate about supporting caregivers.

Meet our Leadership

Shara Cohen, JDPresident & CEO

Shara has spent more than 20 years helping healthcare organizations think differently about how to involve and empower people more effectively in their care and health. She continues in that work as CEO of Carallel.

Before joining Carallel, Shara was senior vice president of client experience with Emmi Solutions for six years, helping it become a leader in patient engagement. When Emmi was acquired by Wolters Kluwer Health in 2016, she joined the global leader in medical information as vice president of customer experience.

Shara earned a JD from Fordham University School of Law in New York, and a bachelor’s degree from the University of California, Berkeley.


Family and friends acting as caregivers are unsung heroes. The healthcare system depends on them as much as their loved ones do, and we need to do more to make the challenges and complexity of caregiving easier.

Hillary Ebach, JD, MBACo-Founder & COO

Hillary is a co-founder and COO of Carallel. Prior to founding Carallel, Hillary served in executive leadership positions in the media industry, most recently as general counsel of Journal Media Group, a publicly held owner of digital and print media properties.

Earlier in her career, she was a partner at Seyfarth Shaw, a national law firm, where she advised boards of directors and senior management in early stages of businesses.

Hillary earned a JD from Northwestern University School of Law, an MBA in finance and international business from the University of Chicago Graduate School of Business, and a bachelor’s degree in political science from Northwestern University. When she’s not at work, Hillary enjoys spending time with her husband Matt and their two kids, Spencer and Grace, and walking Warren the dog.

Having cared for my mom and dad in their final years, I know how emotional, time-consuming and confusing caregiving can be. That experience is why we founded Carallel.

Anne BosilevacVice President, Partnerships & Growth

Anne has nearly two decades of experience building client relationships in the healthcare industry.

Before joining Carallel, Anne was vice president of business development for Wellframe, where she sold a digitally enabled member engagement and clinical support system to payers. She has also held sales executive roles with Cerner, Thomson Reuters Healthcare and Press Ganey Associates.

Anne earned bachelor’s degrees in Spanish and marketing and communications from the University of Kansas in Lawrence.

I’d like to contribute toward alleviating caregivers’ concerns and helping them feel more in control of their situation.

Paul StraussChief Technology Officer

Paul serves as the chief technology officer of Carallel, where he oversees all technical aspects of Carallel’s digital products and services as well as day-to-day operations and maintenance.

Paul has decades of experience leading application development and design projects for high-profile enterprises, with particular interest in content management, digital asset management, application integration and subscription billing systems. He has held leadership roles with Playboy Enterprises, Digital Work and Platinum Technologies.

Paul earned a Bachelor of Fine Arts degree from Tulane University in New Orleans.

Caregiving is one of the most challenging aspects of life. If there’s even a small way that my experience can improve the quality of life for caregivers and their loved ones, that can be very rewarding.

John Banta, MBACo-Founder & Executive Chairman

John is the Co-Founder of Carallel and serves as the company’s Executive Chairman. He also serves as the President & Managing Director of BlueCross BlueShield Venture Partners, the $900 million corporate venture fund complex supporting innovation for the 35 companies that comprise the BCBS system, which is sponsored by the BlueCross BlueShield Association. Neither entity is affiliated with Carallel or its operations.

Previously, John was the CEO and Managing Director of IllinoisVentures, the seed and early-stage technology venture investment firm focused on starting and building globally competitive businesses derived from Midwest universities and labs.

John earned an MBA from the University of Chicago Graduate School of Business with high honors and a bachelor’s degree in finance from the University of Illinois College of Commerce. He serves on numerous corporate Boards, the Caregiver Action Network Leadership Council, the National Alliance for the Social Determinants of Health, and has been named to the Global Corporate Venture Powerlist 100 since its inception.

I have a passion for building great companies that advance the cause of human well-being. Our own family's experience made it clear that the caregiving plays a key role in determining the quality of health outcomes for loved ones. It's a privilege to have a hand in supporting caregivers across the country with their journeys.

John Regan, MBAVP, Finance

John brings more than 25 years of experience in the technology and venture capital industries to his role at Carallel, where he is acting vice president of finance.

Throughout his career, John has served as managing director at several early-stage venture capital firms, such as T2G Ventures, Apex Ventures and Illinois Ventures. He has a track record of building successful high-growth businesses in several technology sectors, including IoT and healthcare. John is currently on the board of directors at Novian Health and is an advisor to the board of ETherapy.

John earned an MBA in finance and marketing from the University of Chicago Booth Graduate School of Business and earned master’s and bachelor’s degrees in engineering from the University of Illinois at Urbana-Champaign.

Having experienced caregiving firsthand, I know supporting caregivers is a necessary and growing need for families across the country.

Lesia Stuart, RNDirector of Clinical Affairs

Lesia is Carallel’s director of clinical affairs, supporting the operational aspects of the Care Advocates and monitoring the quality and compliance programs.

Lesia started her career practicing as a registered nurse before directing care management efforts for commercial, Medicare Advantage, marketplace and Medicaid plans at Cigna and Blue Cross and Blue Shield of Tennessee.

Lesia earned a registered nursing diploma from Erlanger School of Nursing and a bachelor’s in health science administration from St. Francis College. When she’s not at work, she enjoys working in her garden and attending concerts.

I am passionate about supporting caregivers because I am one, caring for my father since his Alzheimer’s diagnosis in 2018. I’m thrilled to now help caregivers on a larger scale nationwide.

Jennifer Piscitello, CDPDirector, Care Advocate Team

Jennifer comes to Carallel after working in sales, marketing, and planning roles for multiple Independent, Assisted Living, and Memory Care Communities. Along with serving these populations in a professional role, she has personal experience as a caregiver for several family members and close friends.

In her role as a Care Advocate at Carallel, Jennifer focuses on providing caregivers with the tools, education, and guidance they need to navigate the caregiver journey. This includes providing support for Carallel’s digital platform.

Jennifer earned BA from Iowa State University and is a Certified Dementia Practitioner. Outside of work, she enjoys spending time with family and friends, yoga, tennis, biking, and scrapbooking.

I'm passionate about supporting family caregivers because it's a tough role. I have compassion, empathy, knowledge and resources that can help them and the loved one they are caring for.

Get to know our Care Advocates

We asked a few of our Care Advocates why they are passionate about supporting caregivers.

Meet our advisors

Alan Spiro, MD, MBAChief Medical Advisor

Alan brings more than 30 years of healthcare leadership experience to Carallel, where he serves as chief medical advisor. In this role, Alan helps guide product design, employee education and corporate strategy.

Before joining Carallel, Alan was senior vice president for strategy and analytics and chief medical officer for Blue Health Intelligence, which developed data science solutions based on data shared by Blue Cross and Blue Shield plans across the country. He has also previously served as chief medical officer at Medica, a health services company, and co-founded Accolade, an on-demand healthcare concierge for employers, health plans and health systems.

Alan earned his medical degree from Columbia University College of Physicians and Surgeons and his MBA from Kellogg School of Management at Northwestern University. He enjoys spending time with his family when he is not at work.

I believe families are central to life and in healthcare. My experience caring for my mother when she was living and dying with breast cancer fueled my desire to support other family caregivers.

Troy MillsCo-Founder and Chief Strategy Advisor

Troy is co-founder and chief strategy officer of Carallel. He also serves as COO for the pharmacy division of Centene, supporting over 24M members across the US.

Previously, Troy was the divisional vice president of Walgreens Customer Care Operations, where he was responsible for strategic direction and the service delivery for customer care, serving over 1.5 billion customer interactions each year across 8,600+ stores and digital platforms. He has also been vice president of operations, quality and India services at AON Hewitt.

Troy holds a bachelor’s degree in organizational communication from the University of Connecticut. When he’s not at work, Troy enjoys paddle-boarding and spending time with his family.

I’ve seen firsthand how difficult it can be to balance families and careers while caring for their loved ones. These unsung hero’s are a critical piece of the healthcare eco chain and everyone here at Carallel has a mission to help them and the ones they love.

Paula BuschAdvisor

Paula has held roles across the healthcare industry, including with payers, care delivery and advocacy. She lends her 30+ years of expertise to Carallel as an advisor to the leadership team.

Paula is currently the executive vice president of advocacy strategy and delivery with Rightway Healthcare, where she works to support and guide consumers through the complexities of the healthcare industry. She has also held leadership roles at Haven, Accolade, Anthem and Excellus BCBS.

Paula earned a bachelor’s degree in interdisciplinary studies from St. John Fisher College in Rochester, New York. In her free time, she enjoys staying active and spending time with her family, especially her grandbaby.

Most caregivers don’t have knowledge and expertise in navigating the healthcare landscape. I want to help pave the way for them.

Emma CartmellGrowth Advisor

Emma brings over 20 years of healthcare executive and investment experience to her efforts with Carallel, where she advises on growth and partnership strategy. In this role, she partners with our executive team to guide corporate strategy.

As founding partner of Cartmell Ventures, Emma advises and invests in high impact health IT solutions that meet her mission to drive down cost and improve healthcare outcomes for all. She has an enviable track record of operational success having served as chief operating officer at NantHealth and vice president of Healthcare Advanced Programs at SAIC as well as numerous industry honors.

Emma earned her master’s degree from Kings College and bachelor’s degree from the University of Brighton. She enjoys spending time outside and picks the beach over the mountains.

I know firsthand how difficult and stressful caregiving can be, particularly if you live far away. You have to make decisions that you are ill-equipped to make and the internet is full of conflicting information. I want to ensure caregivers are confident in their decisions and the care they provide.

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